FAQ

Questions about TAFI Agent, answered

What the platform does, how you start and what you need. If your question is not here, write to us.

Questions and answers

What is TAFI Agent?

TAFI Agent is a transport management system (TMS) and fleet management platform for road transport companies. It brings transport orders and dispatch, live GPS tracking, tachograph and document compliance, invoicing with e-Factura, fuel and toll costs and mobile apps into one place.

Who is it for?

Transport and logistics companies that run trucks — whether a few vehicles or a large fleet. Dispatchers, accountants, mechanics, managers and drivers each get their own role and screens.

Where is TAFI Agent used?

It is built in Chișinău, Moldova, and used by fleets operating across more than 18 European countries. It works with e-Factura in both Romania (ANAF) and Moldova (SFS).

Do I need new GPS hardware?

Not necessarily. Data from several GPS providers can be brought into one view, and Wialon accounts connect with an API token. If you have no trackers, plug-and-play devices can be fitted without a workshop visit.

Does it support e-Factura?

Yes. Invoices can be sent to ANAF SPV in Romania and to the SFS e-Factura system in Moldova, and supplier invoices are downloaded from SPV every day.

Is there an app for drivers?

Yes. Tafi Driver, Tafi Mecanic and Tafi GPS come with the platform at no extra cost per seat, and drivers can also use a Telegram bot.

How do we get started?

Trackers are installed where needed, we import your vehicles, drivers and clients, you receive the specifications, timeline and cost up front, and then the automations and alerts take over the routine work.

How much does it cost?

It depends on the size of your fleet and the modules you use. After a short walkthrough you receive a cost estimate up front — book a demo to get yours.

Can modules be switched off?

Yes. Each module has its own switch in the settings; when it is turned off it disappears from the menu for every user.

Can I see the profit of each trip?

Yes. Profit is calculated per trip — revenue minus fuel, road tolls, the driver's pay, the truck's fixed cost and overhead — and grouped by vehicle, driver, client or corridor.

What support do you offer?

Support works Monday to Friday, 09:00–18:00; blocking issues are also handled outside those hours.

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